State Farm® Insurance Agent Ted Heaton III

"Taylor and Matt went above and beyond to uncover my life insurance needs. They both took the time to thoroughly explain my options so I had a full understanding and the confidence to choose which life policies were the right ones for me and my family. Appreciate them both and the great service they provided!"

"I would like to compliment Taylor Peek on his OUTSTANDING service to myself and my son. He goes way beyond what a normal service representative would go. He offered to come by my home and help to activate my drive and save beacon, stop by and bring me my yearly calendars, and calls and explains each new option or change to my account. He makes us feel like we are the only customers he has. Thank you so much Taylor and I hope you get agent of the year each year. God bless you and keep up the great work."

"We've had our insurance with Ted for years now, and we kept it with Ted when we left Austin for our new home and it's a decision we have not regretted. They provide us with prompt, courteous service and they diligently answer my questions and respond thoughtfully to my concerns. Choice is not everything. Sometimes service is, though. Go with the ones who give you that. We like Ted and that's why they have our business."

"I can't say enough about how easy it was to get my TOTAL LOSS claim processed and completed. Taylor Peek answered all my questions and assisted with documents and photos. My agent (Ted Heaton) and I spoke and he updated me on the claim process. I would highly recommend State Farm and the Ted Heaton agency. You simply can't do better!"

"I would like to give a HUGH shout out for Lori. Lori has always provided us the most amazing service. She explains our policies where we know what exactly is going on. She has been so helpful with our recent claim that we unfortunately had to file. It is always such a pleasure to speak to Lori. Lori provides first class service."

"We had many hiccups since moving to Austin from Louisiana, I can say for certain that getting our car insurance plan settled was not one. All thanks to Skyler Leal; he has been a tremendous help in making everything go smoothly. He is very genuine in his interactions and personable. He is also extremely intelligent and quick to answer when a question arises. I hope to stay with Ted Heaton's office for many years because of Mr. Leal."

"Longtime customer of Ted Heaton State Farm. House and car. Recently we worked with agent Taylor Peek and can't say enough good things about the level of care and attention we received. Thank you, Taylor!! Time and time again, Ted Heaton State Farm proves they are the best insurance company in Austin. We love Ted Heaton State Farm!!!"

"I have been a customer of Ted Heaton since 1993. We had an unfortunate loss of our possessions in a storage unit while waiting to move into out house then. Ted made the process so easy and I will never forget his kindness. I have never wanted to change agents. Since then, Jammie has taken such great care of me and I feel I am in the best situation with my home and auto insurance. She gives me great advice about what my coverage should be (usually not increasing) how to save and other advantages the company offers. Plus, she is so pleasant to talk to, I always feel confident I am dealing with the best company possible. Whenever anyone asks me, I tell them to get their insurance through Ted Heaton."

"State Farm has a great reputation, because they have professional staff, and provide outstanding service. I'm pleased to have my home and auto coverage with the Ted Heaton agency. Taylor Peek, my account manager, has to be one of the best. He is an example of the friendly and competent insurance professional that you want. He keeps you informed and handles all of the details. I recommend Taylor Peek, the Ted Heaton Agency, and State Farm."

"I had to mention a great experience I had with State Farm recently since I think it might help other make a decision on which insurance agency to use. For context, I have never had a State farm policy myself, but I've had extensive dealing with them on behalf of a parent. Sadly, my dad passed away right after a major issue with the home transpired. The damage was extensive, and the whole process took almost a year to resolve. But the only thing that went well was the service I got from this State Farm office. Specifically, Liz B. was our point of contact, and she was there to ensure that we understood our dad's policy, process the paperwork, and make sure the home got fixed as soon as other people - such as our contractor - could move on the repairs. As I said, I've never had a policy with them myself. But if taking care of your loved ones in case of an emergency is a major consideration for you, this office is a great choice. I'll definitely be looking into the agency next time I'm shopping for homeowner's insurance myself."