State Farm® Insurance Agent Ted Heaton III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tani Shern
July 14, 2026
"My daughter did an internship in Austin, TX and we needed a short-term renters insurance policy. Ted was extremely easy to work with and provided excellent service. I highly recommend."
"Hi Tani! Thank you so much for your kind review and recommendation. We're so glad Ted was able to make the process of securing a short-term renters insurance policy simple and stress-free for your daughter's internship in Austin. Providing excellent service and making insurance easy to navigate are always our goals. We truly appreciate your trust in our agency and thank you for choosing us!"
Shon Roberson
July 10, 2026
"Amber was phenomenal patient and knew what she was doing, honestly I enjoyed having her help setting up Auto insurance. I greatly appreciated it."
"Hi Shon! Thank you so much for your kind review and for taking the time to recognize Amber! We're so glad to hear she made setting up your auto insurance a great experience. Amber is patient, knowledgeable, and genuinely cares about helping our customers find the coverage they need. Thank you again for choosing our agency, and we look forward to serving you for many years to come!"
Kadey Cochran
July 9, 2026
"We have been customers for many many years and without fail, Lori has helped us through home insurance decisions and multiple vehicle insurance changes. She is always extremely knowledgeable and clearly communicates our options. It’s an absolute pleasure to work with her and we couldn’t be more satisfied with the stellar customer service she provides."
"Hi Kadey! Thank you so much for your continued trust and loyalty over the years. We truly appreciate your kind words about Lori. She is incredibly knowledgeable, takes great pride in helping our customers understand their options, and is dedicated to providing exceptional service every step of the way. Thank you again for your support and for allowing us to help with your home and auto insurance needs. We look forward to serving you for many years to come!"
Mason S
July 8, 2026
"Tom was great to work with on the home/auto insurance for our new home. He was responsive, friendly, and professional. He patiently answered my questions and took the time to explain everything clearly. We also ran into a small issue with the title company that delayed the insurance payment, and Tom handled it quickly and professionally."
"Hi Mason! Thank you so much for your thoughtful review and for trusting us with your home and auto insurance. We're thrilled to hear that Tom provided responsive, friendly, and professional service throughout the process. Taking the time to answer questions, explain coverage clearly, and help resolve unexpected issues is exactly the level of service we strive to provide. Congratulations on your new home, and thank you again for choosing our agency. We look forward to serving you for many years to come!"
cara polisini
July 8, 2026
"Taylor Peek has been our insurance agent for 4+ years and he is the best. He's responsive, helpful, and wonderful to work with. Thank you for everything Taylor!"
"Hi Cara! Thank you so much for your kind words and for trusting our agency over the past four years. We're thrilled to hear that Taylor has consistently been responsive, helpful, and wonderful to work with. He truly cares about providing exceptional service, and we're grateful to have him on our team. Thank you again for your continued support—we look forward to serving you for many years to come!"
Kent Mehring
July 2, 2026
"Amber - your prompt attention to my request eliminated a second trip to DMV. Thank you very much for the great service!"
"Hi Kent! Thank you so much for your kind review and for taking the time to recognize Amber! We're so glad her prompt attention to your request helped you avoid a second trip to the DMV. Amber is a valued member of our team, and she always strives to provide timely, helpful service. We truly appreciate your trust in our agency and look forward to assisting you again whenever you need us!"
Lori Howard
June 29, 2026
"Just switched to State Farm and got a good rate with excellent coverage and a local agent."
"Hi Lori! Thank you so much for your review and for choosing our agency. We’re glad to hear you were able to get a great rate, excellent coverage, and the support of a local agent. We appreciate your trust in us and look forward to continuing to be here for you whenever you need us!"
Dora Morales
June 26, 2026
"Good customer service following through with any Changes."
"Hi Dora! Thank you so much for your kind review and for your trust in our agency. We truly appreciate your business. Providing excellent customer service and following through on any changes or requests in a timely manner are very important to our team, so we're glad to hear that you've had a positive experience. Thank you again for your support, and we look forward to serving you for many years to come!"
Teresa Parra
June 19, 2026
"I am coming up to six months with my policy and I am not changing it’s been a journey with insurance and I haven’t had a good experience with them assisting but here they hear you and find the best way to go and also very affordable"
"Hi Teresa! Thank you so much for your business and for taking the time to leave such a thoughtful review. We truly appreciate your trust in our agency over the past six months. We understand that navigating insurance can sometimes be a frustrating journey, so we're especially grateful to hear that you've had a positive experience with our team. Providing personalized service, listening to our customers' needs, and finding the best coverage at an affordable price are always our top priorities. Thank you for allowing us the opportunity to serve you. We appreciate your support and look forward to being here for you for many years to come!"
Manav Iyanna Kuttaiah
June 18, 2026
"I had the most enormous monthly payments with another insurance company. Daniel from state farm was able to relentlessly keep a check on me and my monthly payments! He also quoted me a much better deal beating everything out there. I did have a point where I completely disagreed with him. However Daniel from statefarm has the patience to explain me every coverage in detail and Im glad I chose their deal. Now I pay less for much more coverage which absolutely is the best thing we all want! Thank you!"
"Hi Manav! Thank you so much for your business and for sharing your experience with Daniel! We're thrilled to hear that he was able to help you find better coverage at a lower price.
Daniel is incredibly knowledgeable, patient, and dedicated to helping our customers understand their options so they can make informed decisions. Taking the time to explain coverages thoroughly is one of the many things that makes him such a valuable member of our team. We're especially glad that he was able to answer your questions, earn your trust, and help you find a policy that better fits your needs. Thank you again for your kind words and for choosing our agency. We truly appreciate the opportunity to serve you and look forward to being here whenever you need us!"
Jon Parrette
June 17, 2026
"Amber was an amazing and helpful. Thanks so much. Great customer service and great deal!"
"Hi Jon! Thank you very much for your business and for taking the time to leave such kind words about Amber! Amber is helpful, knowledgeable, and genuinely cares about making sure our customers have a great experience. She is a valued part of our team, and we're grateful to have her serving our customers every day. I'm so glad to hear that she was able to help you and provide both great customer service and a great deal. Thank you for recognizing her efforts—it means a lot to all of us. Thanks again for your trust and support. We look forward to serving you for many years to come!
"
Rachel McElroy
June 17, 2026
"Everyone I've talked to it's very helpful and professional. Their customer service is outstanding!"
"Hi Rachel! Thank you so much for your business and for taking the time to leave such kind words about our team! It means the world to us to hear that everyone you've spoken with has been helpful, professional, and committed to providing outstanding customer service. Our team works hard every day to make sure our customers feel valued, supported, and well taken care of, so your comments are truly appreciated. Thank you for recognizing their efforts, and we look forward to providing you with great service for years to come! "
Donna Trevino-Jones
June 8, 2026
"I worked with Daniel Rosenthal over the last couple of months to start our new policies. From start to finish, Daniel was great! Very patient, kind and genuinely interested in helping my family get the best coverage for the best price. I appreciate you! Best wishes!"
"Hi Donna! And, Thank You so very, very much for your business and your kind words about my Team and Daniel! Daniel is conscientious, caring, helpful and a great listener! He is a true asset to our Customers and my other Team Members! Thank you for pointing that out! He is a big part of what my Awesome Team and the superb service all of my Team routinely delivers! Thank you again and please let's do this for a long, long time! Thanks from Ted and his Awesome Team!"
Eduardo Álvarez
June 5, 2026
"Amber was great! Helped me throughout the whole process!"
"Amber is great and thank you Eduardo for your shout out! Amber, my Team and I sincerely appreciate your kind words and you allowing us to serve you! We are happy that you are happy! Amber Rocks as does my entire Awesome Team! I am one proud Boss Person! Let's do this for a long, long time please! Thank you again for your time, your business and your kind words! Thanks from Ted and his Awesome TEam! "
Travis Bennett
June 4, 2026
"Alec was friendly, quick, efficient, & clear"
"Hey Travis! Ted here. Thank you so very much for your business and for taking time to let everyone know that Alec assisted you in such a positive way! He works hard and he is a great listener which translates well to our great customers! My entire Team does such a great job in making sure that customers needs are heard and questions are answered. I am blessed! Thank you again for your time, your business and your kind words from TEd and his Awesome Team!"
Greg Andrews
June 2, 2026
"Amber did a fantastic job setting up new policies for my home and auto. She explained everything clearly and walked me through the process of setting up accounts on the web and the online app. Highly recommend."
Aubrey Martinez
June 2, 2026
"Ashley and Grant were very helpful in explaining everything to me in detail. They took their time and answered any questions I had; they made the process very easy for me. Thank you, Grant and Ashley!"
Ada M. Babino
June 2, 2026
"Smooth experience, switched for a better rate. Ted provided good follow up and friendly service!"
"Ada, I am thankful for you allowing my Team and I to serve you! I am thankful for your kind words! Let's do business for a long, long time please! It means a great deal to me that you allowed my Team and I to serve you and that you felt strongly enough to share your thoughts! Thank you! Please let me know how I can possibly help you with any issue in the future! Thank you again from Ted and his Awesome Team!"
Lora Dominguez
May 29, 2026
"Stephanie was amazing! She got me the best rates possible. Out beat my current insurance by far. Her service was very professional, she didn't try to up sell me with options I didn't need. Thank you! I will be recommending you to anyone looking for insurance."
"Hey Lora, Ted here just sending you a note to say THANK YOU SO VERY MUCH! Thank you for your time, thank you for your business and thank you for your kind words about Stephanie! She is a fantastic Team Member and she always takes great care because she listens so well! I am proud to have her on my Team and I am proud of all of my Team for how customer oriented they are! They are all Awesome! Thank you for letting everyone else know how great your experience with my Team was! Thank you from Ted and his Awesome Team!"
Morgan Laner
May 27, 2026
"As a first-time insurance purchaser, Alec was so kind in his explanations and feedback on what policy adjustments make the most sense for me! Not only were their rates the most competitive, but customer assistance so far has gone above and beyond. While I'm hopeful that I wont have to submit a claim anytime soon, I feel comfortable knowing the team is there for me!"
"WOW Morgan! Thank you! My Team and I do so very much appreciate your kind remarks and your thoughts! Your experience is what my Team strives for because just selling a policy does not benefit anyone nor does it allow longevity in our business! We LOVE helping customers and we LOVE being there for them. Alec does an especially great service to our Customers with how well he takes care of them. I am proud of him and I am thankful for his efforts! I love my entire Team and I am blessed that they all believe in that service mentality! Thank you again and let me know how I can help! Thanks from Ted and his Awesome Team!"
darla lazzari
May 21, 2026
"I reached out to Ted’s Office to see if I could save money by switching from Progressive. I ended up speaking to a lovely lady named Amber. She not only saved me a lot of money, she got me extra coverage. In 2026 when everybody is looking to cut their expenses, I’d highly recommend contacting Ted Heaton’s office and speaking to Amber so she can help you save money..I over the moon happy with my savings."
"You could not have provided a more compelling reason to call Amber and Ted, Darla! Thank you! Amber is truly great at listening to our customers and providing quality advice and coverage as a result! She does this every day and I am lucky to have her on my Awesome Team! I am also fortunate that my entire Team takes the same approach! I am one blessed Boss for sure! Thank you again for allowing us to serve you and thank you for your kind words! Call me and let me know how I can personally assist you any time! Thanks from Ted and his Awesome Team!"
Gretchen Pruett
May 20, 2026
"Innovative program that saved me from a house fire!
When Ted Heaton's staff reached out to me about a new program called Ting - an electricity monitor that screens your house for possible electrical disturbances, I was skeptical. But since some of my neighbors had been complaining about weird electrical stuff in their houses, I decided to take a chance.
There was no cost to me for the program, and the equipment was super easy to install. I forgot that it was even plugged in most of the time.
But one day, I got a notice that there was arcing in the electrical systems of the house, and it was potentially dangerous. The Ting representatives walked me through the troubleshooting process, and eventually we found the culprit - a ceramic heat lamp that was arcing since it was at its end of life. The device doesn't emit light, only heat, so there was no way I would have found it without the Ting device. We were leaving to go out of town for 10 days just before this happened. I hate to think about a house fire while we were gone!
Ted Heaton and Ting saved us from the nightmare of an electrical house fire. I cannot thank them enough, and I encourage you all to ask about this service. It just might save your life!"
"Hey Gretchen! Thank you for your business, your referrals and your kind words about the FREE program that SF offers that saved your home! Most importantly my Team and I are so very THANKFUL that the issue was found and your home was not damaged! WHEW! It is so great that something free provided so much value! Thank you for your time, your business, your referrals and your kind review! My Awesome Team and I are so very, very happy for you and your family that we made a difference in your lives! Thanks from Ted and his Awesome Team "
Melissa Hicks
May 13, 2026
"Ted’s team is always helpful (and I need a lot of help)! Stacy Bulin is quick to assist and always do friendly!"
"Thank you for your kind words and your business Melissa! Stacy is the best isn't she!!!!! Thank you for pointing that out to everyone! I am blessed to have her and an office full of quality individuals that believe in delivering the promises we make every day! Thank you from Ted and his Awesome TEam! "
Bharati Kolte
May 12, 2026
"Working with Amber was wonderful! She made the process of signing for auto insurance a breeze- she showed comparisons between different options and explained things very well. I highly recommend Amber and the Ted Heaton insurance agency."
"Thank you Dr. K! Thank you for your business, your referrals and your kind words! My TEam and I appreciate you so very much! Amber Rocks! She is a quality individual with a caring soul! I am proud of her efforts and my entire Team's efforts to serve our wonderful customers like yourself! Thank you again from Ted and his Awesome TEam! "
Patty Kirchmeyer
May 12, 2026
"I have been using Ted Heaton’s Insurance group for vehicle insurance for over 40 years now. Obviously I think they are exceptional. Someone hit my vehicle once and before I got out of the car, I called Ted right away. He personally answered and stayed on the phone with me the whole time to walk me through everything. It was such a comfort to have him personally assisting me on all the right steps to take. He was so kind and assuring and that kept me calm. I have also had the pleasure to have Jammie Nork, his Team Leader, assist me with all my vehicle policies for over 35 years. She is so friendly, knowledgeable, caring, and very patient in explaining my policies over the years. If I call with a question and she can’t answer right away, within minutes she is returning my call. I can’t speak highly enough about this Insurance group who are now like family."
"Patty, You HAVE been a loyal customer for many, many years and please know that your business and your referrals are greatly appreciated. I Love Jammie and I am so very thankful she works so hard to please customers I can't begin to thank her enough! She is one of the best! My entire TEam is simply AWESOME! I am blessed to have all of them and so thankful for them. Great Customers like YOU, a great Company to represent and Awesome Team Members! I am blessed! Thank you so very much and hope you are doing well! Thanks from Ted and his Awesome Team!"