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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Howard

June 29, 2026

5  out of  5
rating by Lori Howard
"Just switched to State Farm and got a good rate with excellent coverage and a local agent."
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Dora Morales

June 26, 2026

5  out of  5
rating by Dora Morales
"Good customer service following through with any Changes."
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Teresa Parra

June 19, 2026

5  out of  5
rating by Teresa Parra
"I am coming up to six months with my policy and I am not changing it’s been a journey with insurance and I haven’t had a good experience with them assisting but here they hear you and find the best way to go and also very affordable"
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Manav Iyanna Kuttaiah

June 18, 2026

5  out of  5
rating by Manav Iyanna Kuttaiah
"I had the most enormous monthly payments with another insurance company. Daniel from state farm was able to relentlessly keep a check on me and my monthly payments! He also quoted me a much better deal beating everything out there. I did have a point where I completely disagreed with him. However Daniel from statefarm has the patience to explain me every coverage in detail and Im glad I chose their deal. Now I pay less for much more coverage which absolutely is the best thing we all want! Thank you!"
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Jon Parrette

June 17, 2026

5  out of  5
rating by Jon Parrette
"Amber was an amazing and helpful. Thanks so much. Great customer service and great deal!"
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Rachel McElroy

June 17, 2026

5  out of  5
rating by Rachel McElroy
"Everyone I've talked to it's very helpful and professional. Their customer service is outstanding!"
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Donna Trevino-Jones

June 8, 2026

5  out of  5
rating by Donna Trevino-Jones
"I worked with Daniel Rosenthal over the last couple of months to start our new policies. From start to finish, Daniel was great! Very patient, kind and genuinely interested in helping my family get the best coverage for the best price. I appreciate you! Best wishes!"
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Eduardo Álvarez

June 5, 2026

5  out of  5
rating by Eduardo Álvarez
"Amber was great! Helped me throughout the whole process!"
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Travis Bennett

June 4, 2026

5  out of  5
rating by Travis Bennett
"Alec was friendly, quick, efficient, & clear"
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Greg Andrews

June 2, 2026

5  out of  5
rating by Greg Andrews
"Amber did a fantastic job setting up new policies for my home and auto. She explained everything clearly and walked me through the process of setting up accounts on the web and the online app. Highly recommend."
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Aubrey Martinez

June 2, 2026

5  out of  5
rating by Aubrey Martinez
"Ashley and Grant were very helpful in explaining everything to me in detail. They took their time and answered any questions I had; they made the process very easy for me. Thank you, Grant and Ashley!"
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Ada M. Babino

June 2, 2026

5  out of  5
rating by Ada M. Babino
"Smooth experience, switched for a better rate. Ted provided good follow up and friendly service!"
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Lora Dominguez

May 29, 2026

5  out of  5
rating by Lora Dominguez
"Stephanie was amazing! She got me the best rates possible. Out beat my current insurance by far. Her service was very professional, she didn't try to up sell me with options I didn't need. Thank you! I will be recommending you to anyone looking for insurance."
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Morgan Laner

May 27, 2026

5  out of  5
rating by Morgan Laner
"As a first-time insurance purchaser, Alec was so kind in his explanations and feedback on what policy adjustments make the most sense for me! Not only were their rates the most competitive, but customer assistance so far has gone above and beyond. While I'm hopeful that I wont have to submit a claim anytime soon, I feel comfortable knowing the team is there for me!"
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darla lazzari

May 21, 2026

5  out of  5
rating by darla lazzari
"I reached out to Ted’s Office to see if I could save money by switching from Progressive. I ended up speaking to a lovely lady named Amber. She not only saved me a lot of money, she got me extra coverage. In 2026 when everybody is looking to cut their expenses, I’d highly recommend contacting Ted Heaton’s office and speaking to Amber so she can help you save money..I over the moon happy with my savings."
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Gretchen Pruett

May 20, 2026

5  out of  5
rating by Gretchen Pruett
"Innovative program that saved me from a house fire!
When Ted Heaton's staff reached out to me about a new program called Ting - an electricity monitor that screens your house for possible electrical disturbances, I was skeptical. But since some of my neighbors had been complaining about weird electrical stuff in their houses, I decided to take a chance.

There was no cost to me for the program, and the equipment was super easy to install. I forgot that it was even plugged in most of the time.

But one day, I got a notice that there was arcing in the electrical systems of the house, and it was potentially dangerous. The Ting representatives walked me through the troubleshooting process, and eventually we found the culprit - a ceramic heat lamp that was arcing since it was at its end of life. The device doesn't emit light, only heat, so there was no way I would have found it without the Ting device. We were leaving to go out of town for 10 days just before this happened. I hate to think about a house fire while we were gone!

Ted Heaton and Ting saved us from the nightmare of an electrical house fire. I cannot thank them enough, and I encourage you all to ask about this service. It just might save your life!"
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Melissa Hicks

May 13, 2026

5  out of  5
rating by Melissa Hicks
"Ted’s team is always helpful (and I need a lot of help)! Stacy Bulin is quick to assist and always do friendly!"
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Bharati Kolte

May 12, 2026

5  out of  5
rating by Bharati Kolte
"Working with Amber was wonderful! She made the process of signing for auto insurance a breeze- she showed comparisons between different options and explained things very well. I highly recommend Amber and the Ted Heaton insurance agency."
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Patty Kirchmeyer

May 12, 2026

5  out of  5
rating by Patty Kirchmeyer
"I have been using Ted Heaton’s Insurance group for vehicle insurance for over 40 years now. Obviously I think they are exceptional. Someone hit my vehicle once and before I got out of the car, I called Ted right away. He personally answered and stayed on the phone with me the whole time to walk me through everything. It was such a comfort to have him personally assisting me on all the right steps to take. He was so kind and assuring and that kept me calm. I have also had the pleasure to have Jammie Nork, his Team Leader, assist me with all my vehicle policies for over 35 years. She is so friendly, knowledgeable, caring, and very patient in explaining my policies over the years. If I call with a question and she can’t answer right away, within minutes she is returning my call. I can’t speak highly enough about this Insurance group who are now like family."
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Austin Koster

May 7, 2026

5  out of  5
rating by Austin Koster
"Grant was a big help getting me insured while I’m juggling a big move. He responded quickly and recommended next steps for us to take in order for me to get proper coverage. I’m looking forward to working with him more and plan to be a long-term customer! I would 100% recommend"
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ami kleifgen

May 6, 2026

5  out of  5
rating by ami kleifgen
"I had an informative and helpful conversation with Amber at State Farm regarding my renters insurance. She explained the options of coverage thoroughly and was friendly and personable. I am happy using State Farm for my renters insurance"
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Austin Shockley

May 1, 2026

5  out of  5
rating by Austin Shockley
"Amber was really great and very helpful with getting me set up with my insurance"
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Kaitlyn Samford

May 1, 2026

5  out of  5
rating by Kaitlyn Samford
"Amber is super amazing she has helped our family out a whole lot! She is very patient and understanding and very helpful."
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Jean Warneke

May 1, 2026

5  out of  5
rating by Jean Warneke
"StacY was very quick in responding and helping us with a reasonably price short term policy for a car."
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Cassie Winters

May 1, 2026

5  out of  5
rating by Cassie Winters
"I'm very happy with my vehicle policy"