State Farm® Insurance Agent Ted Heaton III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Falcon
August 17, 2026
"Grant set me up with bundled auto and renters insurance that beats USAA by miles!"
"Hi Daniel! Thank you so much for your kind review and for choosing our agency! We’re thrilled to hear that Grant was able to help you with your bundled auto and renters insurance and find an option that worked so well for you. We truly appreciate your trust in our team and look forward to serving you for many years to come!"
Dr. Nirav Joshi
August 13, 2026
"I had a great experience with my State Farm agent and team.
They were responsive, professional, and very helpful throughout the process.
They clearly explained my coverage options and answered all my questions.
I especially appreciated the detailed premium breakdown and review of available discounts.
They made adjusting my policy quick and easy without any pressure.
Excellent customer service—I highly recommend this State Farm team!"
"Hi Nirav! Thank you so much for your thoughtful review and recommendation. We’re thrilled to hear that our team provided responsive, professional, and helpful service throughout the process. We’re especially glad that we could clearly explain your coverage options, review available discounts, and make adjusting your policy quick and easy. Providing personalized service and making sure our customers feel informed and confident in their coverage is always a priority. Thank you again for choosing our team, we truly appreciate your trust and support!"
Rohini BK
August 13, 2026
"Awesome follow through from star to finish!! Helped me with last minute home insurance quote request and the process was completed the same day and keeping our requirement in mind."
"Hi Rohini! Thank you so much for your kind review and for taking the time to recognize our team. We’re so glad to hear that we were able to provide a quick and seamless experience, especially with your last-minute home insurance request. We take pride in being responsive and making the insurance process as easy as possible while keeping our customers’ needs in mind. Thank you again for choosing our agency—we truly appreciate your trust and support!"
Angshuman Gayan
August 12, 2026
"My experience with StateFarm for auto insurance and renter's insurance has been fantastic. My advisor Stacy Bulin is awesome and very knowledgeable to help promptly with any challenges. Thank you, Stacy."
"Thank you Angshuman! Thank you for your business and your time to post your comments about your experience with our office! My Awesome Team and I are thankful to be able to serve quality customers like yourself! Thank you! I am blessed to have such tremendous Team Members like Stacy to deliver the customer service we would want for ourselves! She works hard and is a great resource! She does a great job like all of my Team! I am truly blessed to have one of the best Team's in the country! Truly blessed! Thank you again for your time and your business! Please let me know how I can help you personally! Thank you from Ted and his Awesome Team!"
Gigliola Zimmermann
August 11, 2026
"We have been working together for over five years, and our experience with this branch has always been wonderful. They are professional, responsive, and a pleasure to work with!"
"Hi Gigliola! Thank you so much for your kind words and for trusting our agency with your vehicle insurance for over five years! We truly appreciate your continued business and are so glad to hear that you've consistently had a wonderful experience with our team. Providing professional, responsive, and personalized service is something we take great pride in. Thank you again for your loyalty and support, we look forward to serving you for many more years to come!"
Sara Blatt
August 7, 2026
"I have had the pleasure of having Jammie as my agent at Ted Heaton for many years. She is amazingly responsive, and all the information she give me is spot on. Whenever I have any request, I can barely blink before I get what I need."
"Hi Sara! Thank you so much for your kind words and for trusting our local insurance agency for so many years. We’re thrilled to hear that Jammie has consistently provided such responsive customer service and accurate, knowledgeable guidance. We know how important it is to have someone you can count on when it comes to vehicle insurance, and Jammie takes great pride in making sure our customers receive timely answers and personalized support for all of their insurance needs. Thank you again for your continued trust and support—we look forward to serving you for many more years to come!"
Arthur Wilkerson
August 5, 2026
"I have been their customer for several years and have always liked doing business. I like their stable renewal process that’s why I stick around. In my opinion State Farm is the best auto insurance out there they are not crazy like all other companies are."
"Hi Arthur! Thank you so much for your continued trust and loyalty over the years. We're grateful to hear you've had a consistently positive experience with our agency and appreciate your kind words about our renewal process. Providing reliable service and helping our customers feel confident in their coverage are always our top priorities. Thank you again for your support, we look forward to serving you for many years to come!"
Blair Hix
August 5, 2026
"Amber was very helpful and was able to cut my total insurance cost over $400 a year."
"Hi Blair! Thank you so much for your kind review and for taking the time to recognize Amber! We're thrilled to hear she was able to help you find coverage that meets your needs while saving you such a significant amount. Amber is dedicated to providing knowledgeable, personalized service for everyone she works with. Thank you again for choosing our agency—we look forward to serving you for many years to come!"
kathlene haines
August 4, 2026
"I had a very pleasant experience with Amber she was very courteous and extremely helpful guiding me through all my options"
"Hi Kathlene! Thank you so much for your kind review and for taking the time to recognize Amber! We're so glad to hear she provided a pleasant experience and helped guide you through your insurance options. Amber is knowledgeable, courteous, and always takes the time to make sure our customers feel informed and confident in their decisions. Thank you again for your trust and support—we look forward to serving you for many years to come!"
Jacob B
July 31, 2026
"Grant and tom were extremely helpful. Grant made the process super quick and easy, they weren’t super pushy on adding extra coverage like some companies are and made the entire process smooth and simple."
"Hi Jacob! Thank you so much for your kind review and for choosing our agency. We're so glad to hear that Grant and Tom made the process quick, easy, and stress-free. Our team takes pride in listening to our customers' needs, explaining coverage options clearly, and making the insurance process as smooth as possible. Thank you again for your trust and support. We look forward to serving you for many years to come!"
Tim Mcswain
July 24, 2026
"I had a wonderful experience with Ted Heaton State Farm. The team is exceptional, and they helped us save significantly on both our home and auto insurance. I highly recommend their services. Grant, in particular, was outstanding to work with."
"Hi Tim! Thank you so much for your kind review and recommendation. We're thrilled to hear that our team was able to help you save on both your home and auto insurance while providing a great experience. Grant is a valued member of our team, and we're so glad to hear he was outstanding to work with. Thank you again for choosing our agency—we look forward to serving you for many years to come!"
Susan Russell
July 23, 2026
"Daniel Rosenthal, agent, contacted me several weeks before renewal with my other company. He was very courteous and helpful in sending me quotes and explained the policies. He called me again closer to my expiration date and explained even more before changing companies and doing business with him."
"Hi Susan! Thank you so much for your thoughtful review and for choosing our agency. We're so glad to hear that Daniel provided courteous, helpful service and took the time to explain your options throughout the process. Taking the time to answer questions and make sure our customers feel informed and confident is something Daniel truly values. Thank you again for your trust and support—we look forward to serving you for many years to come!"
Kenny Phillips
July 21, 2026
"All I can say is, Grant Shuff knows his stuff!!! Had a great experience moving my policies over from another carrier and saving a significant amount in the process which was as easy as pulling out my credit card. Kudos to Grant for putting up with my busy schedule and staying supportive throughout the process."
"Kenny, thank you so much for your review and for trusting our agency with your insurance needs. We're thrilled to hear that Grant made the process of switching your policies simple while helping you save along the way. Grant is knowledgeable, patient, and always willing to work around our customers' schedules to make the process as easy as possible. Thank you again for choosing our agency, and we look forward to serving you for many years to come!"
M C
July 17, 2026
"After being a long-term GEICO customer for over 15 years, I finally got tired of the systematic 'premium creep' where my rates were ticked up every six months simply because they assumed I wouldn’t look elsewhere. I decided to shop around and hit an absolute home run with State Farm, which is saving me an incredible $3,200 a year on my four-vehicle policy for the exact same coverage limits.
The online process was great, but Grant was the one who brought it across the finish line for me. He was incredibly easy to talk to, completely zero-pressure, and answered every single technical question I threw at him. There was absolutely zero 'sales BS' or trying to sneakily strip away coverages just to play price games. He just focused on giving me a clean, accurate, and phenomenally competitive policy. If you are tired of being price-optimized by your current carrier, call this office and ask for Grant. He is a true professional!"
"Hi MC! Thank you so much for taking the time to share your experience and for trusting our agency with your insurance needs. We're thrilled to hear that you found such significant savings while keeping the coverage that was important to you. Grant takes great pride in providing honest, knowledgeable, and pressure-free service, so it's wonderful to hear that he made the process easy and answered all of your questions along the way. Thank you again for your recommendation and for choosing our agency. We look forward to serving you for many years to come!"
Michael D'Eath
July 16, 2026
"We have been insured with the Ted Heaton Agency and State Farm since 1989. Many different homes, cars, and, of course, time passing - they're always professional, helpful and responsive. In particular, his agency has been most helpful as we transitioned from employer-based health insurance, through COBRA and the ACA to Medicare. Each with its own learning curve, assisted by Ted's team over the years. We are grateful that we've not had to use any of the major coverage to dwellings and so forth over the years, but glad to know Ted had our backs through life's journey over 35 years. Thanks team Heaton."
"No Michael D'Eath! It is my Awesome Team and I that Thank You and Brenda Freed for being long time, tremendous Customers! As you will remember, it's not always been easy nor has it always been smooth....that's the insurance business, right? But you and Brenda have been patient, you have listened, you have been willing to give my Team space to operate and you have been appreciative! Thank You so very, very much! Thank you for pointing out that it's been a Team effort with my Team! I am blessed to have such wonderful customers and such a dedicated Team to serve those wonderful customers. Truly Blessed! And, when I see comments like this from such long time customers it truly touches my heart to KNOW that my awesome Team and I have made a difference over time! It's never been harder but words like these just re-ignite the desire to serve! Thank you Michael! Thank you Brenda! Thank ya'll so very much from Ted and his Awesome Team!"
Tani Shern
July 14, 2026
"My daughter did an internship in Austin, TX and we needed a short-term renters insurance policy. Ted was extremely easy to work with and provided excellent service. I highly recommend."
"Hi Tani! Thank you so much for your kind review and recommendation. We're so glad Ted was able to make the process of securing a short-term renters insurance policy simple and stress-free for your daughter's internship in Austin. Providing excellent service and making insurance easy to navigate are always our goals. We truly appreciate your trust in our agency and thank you for choosing us!"
Shon Roberson
July 10, 2026
"Amber was phenomenal patient and knew what she was doing, honestly I enjoyed having her help setting up Auto insurance. I greatly appreciated it."
"Hi Shon! Thank you so much for your kind review and for taking the time to recognize Amber! We're so glad to hear she made setting up your auto insurance a great experience. Amber is patient, knowledgeable, and genuinely cares about helping our customers find the coverage they need. Thank you again for choosing our agency, and we look forward to serving you for many years to come!"
Kadey Cochran
July 9, 2026
"We have been customers for many many years and without fail, Lori has helped us through home insurance decisions and multiple vehicle insurance changes. She is always extremely knowledgeable and clearly communicates our options. It’s an absolute pleasure to work with her and we couldn’t be more satisfied with the stellar customer service she provides."
"Hi Kadey! Thank you so much for your continued trust and loyalty over the years. We truly appreciate your kind words about Lori. She is incredibly knowledgeable, takes great pride in helping our customers understand their options, and is dedicated to providing exceptional service every step of the way. Thank you again for your support and for allowing us to help with your home and auto insurance needs. We look forward to serving you for many years to come!"
Mason S
July 8, 2026
"Tom was great to work with on the home/auto insurance for our new home. He was responsive, friendly, and professional. He patiently answered my questions and took the time to explain everything clearly. We also ran into a small issue with the title company that delayed the insurance payment, and Tom handled it quickly and professionally."
"Hi Mason! Thank you so much for your thoughtful review and for trusting us with your home and auto insurance. We're thrilled to hear that Tom provided responsive, friendly, and professional service throughout the process. Taking the time to answer questions, explain coverage clearly, and help resolve unexpected issues is exactly the level of service we strive to provide. Congratulations on your new home, and thank you again for choosing our agency. We look forward to serving you for many years to come!"
cara polisini
July 8, 2026
"Taylor Peek has been our insurance agent for 4+ years and he is the best. He's responsive, helpful, and wonderful to work with. Thank you for everything Taylor!"
"Hi Cara! Thank you so much for your kind words and for trusting our agency over the past four years. We're thrilled to hear that Taylor has consistently been responsive, helpful, and wonderful to work with. He truly cares about providing exceptional service, and we're grateful to have him on our team. Thank you again for your continued support—we look forward to serving you for many years to come!"
Kent Mehring
July 2, 2026
"Amber - your prompt attention to my request eliminated a second trip to DMV. Thank you very much for the great service!"
"Hi Kent! Thank you so much for your kind review and for taking the time to recognize Amber! We're so glad her prompt attention to your request helped you avoid a second trip to the DMV. Amber is a valued member of our team, and she always strives to provide timely, helpful service. We truly appreciate your trust in our agency and look forward to assisting you again whenever you need us!"
Lori Howard
June 29, 2026
"Just switched to State Farm and got a good rate with excellent coverage and a local agent."
"Hi Lori! Thank you so much for your review and for choosing our agency. We’re glad to hear you were able to get a great rate, excellent coverage, and the support of a local agent. We appreciate your trust in us and look forward to continuing to be here for you whenever you need us!"
Dora Morales
June 26, 2026
"Good customer service following through with any Changes."
"Hi Dora! Thank you so much for your kind review and for your trust in our agency. We truly appreciate your business. Providing excellent customer service and following through on any changes or requests in a timely manner are very important to our team, so we're glad to hear that you've had a positive experience. Thank you again for your support, and we look forward to serving you for many years to come!"
Teresa Parra
June 19, 2026
"I am coming up to six months with my policy and I am not changing it’s been a journey with insurance and I haven’t had a good experience with them assisting but here they hear you and find the best way to go and also very affordable"
"Hi Teresa! Thank you so much for your business and for taking the time to leave such a thoughtful review. We truly appreciate your trust in our agency over the past six months. We understand that navigating insurance can sometimes be a frustrating journey, so we're especially grateful to hear that you've had a positive experience with our team. Providing personalized service, listening to our customers' needs, and finding the best coverage at an affordable price are always our top priorities. Thank you for allowing us the opportunity to serve you. We appreciate your support and look forward to being here for you for many years to come!"
Manav Iyanna Kuttaiah
June 18, 2026
"I had the most enormous monthly payments with another insurance company. Daniel from state farm was able to relentlessly keep a check on me and my monthly payments! He also quoted me a much better deal beating everything out there. I did have a point where I completely disagreed with him. However Daniel from statefarm has the patience to explain me every coverage in detail and Im glad I chose their deal. Now I pay less for much more coverage which absolutely is the best thing we all want! Thank you!"
"Hi Manav! Thank you so much for your business and for sharing your experience with Daniel! We're thrilled to hear that he was able to help you find better coverage at a lower price.
Daniel is incredibly knowledgeable, patient, and dedicated to helping our customers understand their options so they can make informed decisions. Taking the time to explain coverages thoroughly is one of the many things that makes him such a valuable member of our team. We're especially glad that he was able to answer your questions, earn your trust, and help you find a policy that better fits your needs. Thank you again for your kind words and for choosing our agency. We truly appreciate the opportunity to serve you and look forward to being here whenever you need us!"