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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of HMC Old Stuff

HMC Old Stuff

April 7, 2026

5  out of  5
rating by HMC Old Stuff
"We also got home insurance and trailer coverage. We worked with Tom Harden and he was very helpful. He answered all our questions and reviewed our coverage. We were able to increase our old coverage but the premium is less than with the previous insurance carrier. Everything was handled well and we appreciate Tom's help setting everything up. Highly recommend."
We responded:
"Afternoon HMCOS....Ted here. Your business is appreciated as are your kind words about Thomas! Thank you for the recommendation as well! I am thankful you came on board and I am hopeful we can do business for a long time to come! I am thrilled with how well Thomas is with folks and how well he listens. He asks great questions as well! He fits right in with my entire Awesome Team! I could not ask much more from them as they deliver top flight service and advice on a daily basis. Please know that we appreciate you and your kind review! Please let me know how I can assist you myself! Thank you from Ted and his Awesome Team!"
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Amran Shah

April 7, 2026

5  out of  5
rating by Amran Shah
"My progressive car insurance was coming to an end , so I shopped around. All the vendors who quoted me were just about the same price as my current insurance. Until I got a phone call from Thomas at State Farm in Austin. Thomas was super polite and very confident they could beat my current insurance by a very large margin. Lo and behold, he was right ! I am very happy with the rates I received and with the agency customer service. You definitely want to give this Insurance Agent a call for car or life insurance!"
We responded:
"Hey Mr. Shah, You could be star in your very own Commercial with that review! Boom! I am so happy that Thomas assisted you away from those other folks! Thomas is one of my best at making sure people are taken care of. I am thankful he is on our Team! Please know that my entire Team is great to work with and wants to help you! I am proud of how effective they are at working through the fog and the quality coverage advice they provide! I am blessed and I am thankful! I/We appreciate your business and your kind words. Call and ask for me any time! Thank you again from Ted and his Awesome Team!"
Profile photo of Melissa Workman

Melissa Workman

April 7, 2026

5  out of  5
rating by Melissa Workman
"We have been with Ted Heaton's State Farm Agency for a few years now and have loved it. The service is impeccable, Stacy Bulin has been so helpful anytime I have a question or need anything at all. I highly recommend them for fair pricing on auto and home insurance, as well as their superb customer service."
We responded:
"Yes you sure have Melissa and please know that my Team and I sincerely appreciate your business and referrals! We tremendously appreciate the kind words you have shared about your experience with my Team and I! Stacy certainly is a major cog in our operation and we are lucky to have her! She works so very hard to serve our valuable customers like she would want her insurance provider to service her! My entire Team is so Awesome and I am blessed. They deliver quality advice and assistance every day! Great Customers like Yourself.....an Awesome Team....a Great Company! I am blessed! Thank you again so very much from Ted and his Awesome Team!"
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Jaqueline Miranda

April 7, 2026

5  out of  5
rating by Jaqueline Miranda
"I'm an existing State Farm customer and recently reached out for renter's insurance. My experience setting this up was a breeze, and that's due to Grant. He was the agent I was working with, and he was super friendly, informative, and helpful. He walked me through the whole process and got me set up in 10 minutes, which made my life significantly easier. Thanks again, Grant!"
We responded:
"Well Thank you for Bundling Jaqueline! I am so very pleased that you are pleased and that you recognized Grant for his quality service. He is super good and thorough and I appreciate you verifying that fact! He is one of the stellar crew that I have that believes in helping our valued Customers! I am one proud Boss and one Thankful human that my Team is so committed to service! Thankful, blessed, pleased, happy and amazed at how great they are every day! Thank you for allowing us to serve you for your insurance and financial services needs. We love our Customers and are so very thankful they help us make a living! Thank you and call on us any time! Thanks from Ted and his Awesome Team!"
Profile photo of Yordanki Almeida Acosta

Yordanki Almeida Acosta

April 7, 2026

5  out of  5
rating by Yordanki Almeida Acosta
"Hoy renové mi póliza en mi primer año. Los precios disponibles son bastante buenos. La agente que me atiende: Xochitl, es muy ética y profesional, lo que hace ver esta compañía como una entidad seria y honesta. Yo recomiendo esta aseguranza."
We responded:
"Gracias por renovar su seguro. Estoy agradecido de que haya continuado su cobertura con mi increíble equipo y conmigo. Xochitl es un gran recurso y ella es tal como la describe... ética y profesional. Y, ¡SOMOS honestos y SERIOS acerca de ser el mejor proveedor de seguros! ¡Gracias por su negocio y gracias por sus amables palabras! También agradecemos su recomendación. ¡Ted y su increíble equipo dicen GRACIAS!"
Profile photo of Priscilla Junker

Priscilla Junker

April 7, 2026

5  out of  5
rating by Priscilla Junker
"Stephanie at Farmers was amazing to work with — super helpful, patient, and made everything really easy to understand. She took her time and made sure everything was handled the right way. The location is also great — very welcoming, organized, and overall a really good experience. Highly recommend!"
We responded:
"Hey Ms. Junker! Stephanie Rocks! She is a diligent person and truly cares about delivering memorable experiences. Clearly she accomplished that goal with you! Thank you for your time and your business! We hope we can serve you for a long, long time! You will find that my entire Team mirrors Stephanie and they deliver on a routine basis. I am proud of them and thankful for them. And, we are all thankful for great customers like yourself! Thank you again for your business and your review! Call on me personally at any time! Thanks from Ted and his Awesome Team!"
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Shan Sonthalia

April 7, 2026

5  out of  5
rating by Shan Sonthalia
"Christin has great customer service!"
We responded:
"Christin is the Best Shan and thank you for pointing that out to everyone! She does a wonderful job making sure she communicates effectively with our customers and makes sure that she offers them solutions for what concerns them. She is the Best! And, I am one lucky guy to have an office full of other Team Members just like her! They make me proud of them and thankful for them every day! I am blessed to have them and to have such quality customers like yourself! Thank you for your business and for your kind review! Let's stay together for a long, long time! Thanks from Ted and his Awesome Team"
Profile photo of Ivette Mendoza

Ivette Mendoza

April 6, 2026

5  out of  5
rating by Ivette Mendoza
"Amber is an angel among us! She is so understanding of our unique needs for Car insurance. Amber made it so easy to come back to State Farm and insure my vehicle. Amber is our Rock Star! Thank you so much for having her as part of a winning team!"
We responded:
"Hi Ms. Mendoza and Welcome Back to the Good Folks Team! We are so very happy that you provided us the time to come back! Thank you so very, very much and we look forward to serving you for a long time to come! Thanks! Amber is an Angel and a Rock Star because she does listen so intently and she asks great questions as well! I am so happy she is a key member of our Awesome Team because of how she conducts her business. I am blessed that I have an office full of Angel Rock Stars as well as Amber! They are a true example of how service can be provided in this crazy world these days! They make me proud every day! Thank you again for your business and your time! Welcome back and let's stay together for a long, long time! Thanks from Ted and his Awesome Team!"
Profile photo of Geoff Potts

Geoff Potts

April 4, 2026

5  out of  5
rating by Geoff Potts
"Excellent service; very patient with my 25 questions."
We responded:
"Hey G Geoffrey Potts! Hope you and Mia are doing as well as you can be doing! Ya'll have been tremendous Customers and Friends for years! Thank you so very, very much! My Team and I appreciate the efforts ya'll made to help us grow our business back in the day and your kind words! Please hug Mia for me! Thanks for letting the world know we are doing our best to continue to provide the service and advice that you would want! And, please always feel free to reach out to me directly at any time if I can help you! My Team and I are so very honored to continue to serve ya'll! Thanks from Ted and his Awesome Team!"
Profile photo of Robert Krumer

Robert Krumer

April 3, 2026

5  out of  5
rating by Robert Krumer
"I spoke with Grant Shuff in order to set up my Auto & Renter's Insurance through State Farm. Grant was extremely helpful and the made the whole process effortless & quick. Highly recommended!"
We responded:
"Your kind words and your business mean a great deal to my Team and I Mr. Krumer! Thank you for allowing us to serve you! We want to be your provider for a long time to come! Thank you! Your description of your experience with Grant is what my Team strives to deliver...quality advice after asking quality questions and as seamless process valuing YOUR TIME! Grant is wonderful at his craft and delivers results like this routinely. He is a standout on our Awesome Team! In fact, my entire Awesome Team makes me proud in their work ethic, their quality service commitment and their quality advice! They are the Best of the Best! Your kind words echo that! Thank you for your business and please send us some of your friends! Thank you from Ted and his Awesome Team!"
Profile photo of Markham Baker

Markham Baker

April 3, 2026

5  out of  5
rating by Markham Baker
"Omg Alec was so nice on the phone. I highly recommend him!"
We responded:
"Hey Markham, thank you for recommending Alec to everyone that reads these reviews and thank you for your business. Alec is nice and he is very thorough in going about serving our valued customers. I am proud of him and thankful for him! I am thankful for my entire Awesome Team for the quality service and advice they offer every day! I am blessed to have them all rowing that boat as hard as they can every day in service to our customers! Truly blessed! Thank you for allowing us to serve you and we look forward to a long relationship with you! Thank you from Ted and his Awesome Team"
Profile photo of The BEAST Baller

The BEAST Baller

April 3, 2026

5  out of  5
rating by The BEAST Baller
"I have Home and vehicles insurance. Working with Tayor who made my claim easy and keeped me updated on my claim from a hit and run that happen to me. Thanks State Farm and to their team."
We responded:
"Hey Double B! Thank you for your business and thank you for letting the world know that Taylor is great to work with! My Team and I appreciate you allowing us to serve you and are grateful for the opportunity to deliver when you need us most! Thank you! Taylor is just super to work with and he is attentive to customers needs! I am lucky he is a leader in the office and thankful he is on our Team! I am truly thrilled with my entire Team as they are truly service oriented and go as far as we are allowed to help our customers in those trying times! They Rock! Thank you again and please let me know how I can assist you personally! Thanks from Ted and his Awesome Team"
Profile photo of Catherine WIse

Catherine WIse

April 3, 2026

5  out of  5
rating by Catherine WIse
"I have worked with State Farm basically my entire life, and I always appreciate their kindness, attention to detail, and service. I recently worked with Grant Shuff to set up a new policy, and he was absolutely lovely. He made the process quick, simple, easy to understand, and enjoyable. He even took the time to communicate with the leasing agent on my behalf, and he will be reaching out after we get settled. I highly recommend working with him if you get the opportunity!"
We responded:
"Thank You Catherine! Thank you for your business and the great review! Since you have been around State Farm your entire life you certainly know that all agencies are not the same! I am blessed that I have an Awesome Team that provides service and advice above and beyond what most agencies provide! Thank you for your kind words! Thank you for pointing out how great Grant is to work with. He is a Leader in my office and delivers quality experiences with every contact! I am proud of his efforts to serve and advise. My entire Team goes over and above to make sure people are taken care of within our scope of authority and based on quality conversations they have! I am blessed! Welcome Aboard and thank you again from Ted and his Awesome Team! "
Profile photo of Brayan Carrera

Brayan Carrera

April 3, 2026

5  out of  5
rating by Brayan Carrera
"I had an excellent experience working with Xochitl at State Farm! She helped me get a car insurance policy and made the whole process simple and stress-free. She was very knowledgeable, patient, and took the time to explain all my coverage options so I could make the best decision. Her customer service was outstanding and she made me feel confident that I was getting the right coverage at a good price. I highly recommend Xochitl to anyone looking for reliable and professional insurance help!"
We responded:
"Thank you Brayan for your business and your time to post this kind review! Your description of how Xochitl has worked with you reflects how my entire Team interacts with our valued Customers! I am proud of Xochitl and I am proud of my Team! They work so very hard to deliver quality experiences as they would want their insurance provider to work with them! I am blessed! Xochitl is truly a Gem! Thank you for allowing us to serve you and your family! Please let me know how I can personally assist you moving forward! My Team and I appreciate you and your business and your kind words! Thank you from Ted and his Awesome Team!"
Profile photo of Greg Prater

Greg Prater

April 2, 2026

5  out of  5
rating by Greg Prater
"I’ve been working with this insurance company for at least two years. They have always Had great coverage. Stephanie has always been the representative would answer the phone anytime I had questions on a phone call or email. She was very responsive. Wonderful customer service skills thank you Stephanie."
We responded:
"Hey Greg! Ted here! I am so very thankful that you have allowed my Team and I to serve you for the last couple of years and I hope we can continue our relationship out into the future! Thank you! I am very proud of Stephanie and I am Thankful for her quality efforts to serve our valuable Customers! She certainly delivers quality service and advice and works diligently to be that GO TO for our Customers insurance and financial services needs! Thank you for pointing this out to the world! I am blessed to have her and to have an office full of Awesome Team Members that deliver personal service and meaningful advice to our Customers! They all make me proud every day! I am truly a blessed Boss that's for sure! Thank you again for your business and your sincere review! Thanks from Ted and his Awesome Team!"
Profile photo of Greg Lura

Greg Lura

April 2, 2026

5  out of  5
rating by Greg Lura
"I’ve been working with Stephanie for at least two years now from personal auto insurance to transitioning into a business owner. She has been there for me every time. I’ve called her or emailed. She’s very responsive and has wonderful customer service skills. Thank you Stephanie for always being awesome I’ll always recommend my friends and family too."
We responded:
"Hi Greg and what a fantastic review you were kind to post about your experience with Stephanie! She is great to work with and I am so very happy at how caring she is when working with our valuable Customers! She treats them like Family! I am truly blessed that my entire Team is dedicated to delivering quality advice and personal attention to our customers. They amaze me with how they help folks and how seriously they take their responsibility to assist our customers while listening intently to each person's needs and wants! I am blessed with fantastic Customers and an Awesome Team! Thank you again for your time, your business and your referrals! Ted and his Awesome Team"
Profile photo of Melissa Hull

Melissa Hull

April 1, 2026

5  out of  5
rating by Melissa Hull
"Christin Is wonderful! She was very informative and knowledgeable. I appreciate her patience and time explaining everything thoroughly to me. We have had a great experience with State Farm. I have multi vehicle and renters insurance with them. The rates are great. I definitely sleep better at night knowing we have great coverage with State Farm. Thank you Christin!"
We responded:
"Hi Melissa! Ted here! Thank you so very, very much for your business and your kind words! I appreciate your comments about Christin and how great she is to work with! She is a wonderful Team Member because she does care about people, she does listen intently and she does provide great advice for people! I am blessed to have her on my Team! In fact, I am blessed to have an entire office with caring and helpful individuals who believe in doing right by the customer! I am so thrilled with what they do and how they conduct themselves. I am blessed! And, I am blessed to have such wonderful Customers like YOU! Thank you again for your business, your referrals and your kind words! From Ted and his Awesome Team!"
Profile photo of Carol Benjamin

Carol Benjamin

April 1, 2026

5  out of  5
rating by Carol Benjamin
"Ashlee made the process of getting a car insurance policy quick and easy, with very competitive rates. Highly recommend!"
We responded:
"Welcome to our Office Ms. Benjamin and thank you so very much for taking time to post your review! My Team and I look forward to a long relationship serving your insurance and financial services needs! Welcome! Thank you for your kind words about your experience with Ashlee! She is fantastic in her approach and does a wonderful job in helping our Customers with the coverage they need based on her asking the right questions during the conversations. I am proud of her and I am proud of my entire Awesome Team for the great work they do every day! Great Customers like YOU with an Awesome Team to serve them.....I am blessed! Please let me know how I can personally assist you! Thank you again from Ted and his Awesome Team!"
Profile photo of Caitlyn L

Caitlyn L

March 31, 2026

5  out of  5
rating by Caitlyn L
"Melissa is always so friendly, helpful and timely! She has helped me as I move multiple states, add someone to my policy, and more. Melissa makes it so I don't dread having to calling in and making a change or getting more information. Insurance can be confusing, Melissa makes it easy."
Profile photo of ALLEN KALINA

ALLEN KALINA

March 30, 2026

5  out of  5
rating by ALLEN KALINA
"I have had all my insurance with Ted Heaton's State Farm for over 40 years and have always been happy with the results. I feel they are determined to take care of me."
Profile photo of Greg Viot

Greg Viot

March 28, 2026

5  out of  5
rating by Greg Viot
"I have been a loyal State Farm customer for over 30 years, trusting them with both my home and auto insurance, and my recent experience with Ted Heaton State Farm reminded me why. I recently worked with Stacy Bulin to review my homeowners policy, and she was incredibly friendly, helpful, and professional throughout the entire process. It is reassuring to have such a dedicated team handling my insurance needs, and I highly recommend their services to anyone looking for reliable coverage and excellent communication."
Profile photo of k randall

k randall

March 25, 2026

5  out of  5
rating by k randall
"It’s been great working with Ashlee and Christin on my home and auto insurance. Very responsive and always communicating. Thank you!"
We responded:
"Hey Mr. Randall! Ted here. I wanted to respond and thank you for allowing my Team and I to serve you for your Auto and Home Insurance. Thank you so very much! I also wanted to say Thanks for your kind words about Ashlee and Christin! They are two valued Team Members that believe in delivering great service and advice to our valuable customers every day! They make me proud and they help a lot of folks with their insurance and financial services. I am blessed to have them and an office full of quality, helpful and caring individuals. My entire Team is Awesome and they work so very hard to deliver a quality experience for our great Customers! I am truly blessed. Thank you again for your business and your kind words! Thanks from Ted and his Awesome Team!"
Profile photo of Tyion Stanley

Tyion Stanley

March 23, 2026

5  out of  5
rating by Tyion Stanley
"I spoke with Grant to set up my rental insurance. Grant was knowledgeable, funny and a very active listener. He was able to listen to what services I required and provided me with an excellent package that I'm very happy with. He was also very effective and we were able to handle everything in about 10 mins. Will definitely be working with Grant in the future."
We responded:
"Hello Tyion and Welcome to our Agency! Please always feel free to reach out directly to me if I can assist you! My Team and I appreciate your business! We appreciate your kind and descriptive words about Grant! He is every bit of what you describe and he is extremely helpful with our great Customers with their insurance and financial services needs. Thanks for letting the world know how great he is! I am one lucky Boss to have an office with caring, helpful and informative Team Members. My entire Team is so very Awesome in how they help customers, provide quality advice and listen intently! They Rock! I am Blessed. Thank you again for your business and your kind words from Ted and his Awesome Team!"
Profile photo of Maria Diller

Maria Diller

March 23, 2026

5  out of  5
rating by Maria Diller
"Grant was amazing! He did a lot of work to find the right policy for me and actually lowered what I was paying."
We responded:
"Well your kind words made me smile and swell with pride because Grant was so helpful! Thank you Maria for your business and your sparkling review of your experience with Grant and my Team! I am blessed to have an office filled with quality, caring and helpful Team Members that represent me so very well! Grant shines in how super he is with our valued Customers and how helpful he is! He is certainly delivers on the promises we make every day! I am truly a proud and thankful Boss to have such an Awesome Team! I am fortunate to have such wonderful Customers like you as well! Let us know if we can assist you with any other insurance and/or financial services needs besides your Auto Insurance. Looking forward to a long and great relationship! Thanks from Ted and his Awesome Team!"
Profile photo of Sydni Simpson

Sydni Simpson

March 20, 2026

5  out of  5
rating by Sydni Simpson
"Alec was WONDERFUL!!! He was super nice, kind, and knowledge. He answered all questions and I thoroughly enjoyed speaking with him. Thank you so much Alec, I really appreciate you!"
We responded:
"Hey Syndi Simpson! Ted Heaton here beaming with pride and thanks that you are feeling taken care of and that you allowed my Team and I to serve you! We are thrilled to assist you with your Auto Insurance and any other insurance / financial services needs you may have! Thank you! I am also thrilled that you are tickled with your experience with Alec! He does a wonderful job listening, advising, offering options and solving problems for our valuable customers.....I am thankful for all he does every day! In fact, my entire Team is Awesome in how they care so much and work so hard to be helpful to folks! I am one proud Boss and I am eternally thankful for all they do! Thank you again for your business and your kind words! Please let me know if I can ever personally assist you! Thanks from Ted and his Awesome Team!"